Terms and Conditions
Please read the following terms and conditions carefully.
Downloading or copying data into your systems indicates that you understand and accept the terms and agree to be bound by them.
Overview
In using this data you must comply with all Australian State, Federal and Territory legislation. When using data for lists for countries other than Australia it is your responsibility to ascertain the legal status of direct marketing techniques in those jurisdictions. CustomLists.net does not purport to provide legal advice in any jurisdiction. Failure to comply with legislative requirements in any jurisdiction constitutes a breach of your license and legal action may be taken against you and your organisation in addition to the cancellation of your license to use data provided by CustomLists.net.
Shop with Confidence at CustomLists.net
At CustomLists.net, we understand your concerns about online security. We use encryption technology to ensure the secure transmission of any personal information you provide while using CustomLists.net. All transactions at our site are conducted using 128-bit Secure Sockets Layer (SSL) encryption. You can easily determine when you're sending data securely by looking at the web address (URL) in your browser window: the first few letters will change from "http" to "https" when you are transmitting information protected by SSL encryption. The "s" in "https" stands for "secure."
Exclusive Limited Warranty and Limitation of Liability
All CustomLists.net materials are provided on a strictly “as is” basis. CustomLists.net does not assure or warrant the correctness, comprehensiveness or completeness of the CustomLists.net materials and except as explicitly provided for below, CustomLists.net expressly disclaims any and all warranties of any nature, express, implied or otherwise, including but not limited to any implied warranties or merchantability, non-infringement, and/or fitness for a particular purpose. In lieu of any and all such warranties, CustomLists.net offers to you the following limited warranty. You shall have 14 days after receipt of the CustomLists.net materials, to inspect it and notify CustomLists.net of any problems or mistakes. If CustomLists.net had made a material mistake, then CustomLists.net will correct the mistake at no additional charge. If you don’t notify CustomLists.net of any problems or mistakes within the 14 day period CustomLists.net shall have no obligation whatsoever to you. You expressly agree that CustomLists.net shall not be liable for losses, damages, or injuries of any kind, including but not limited to general, direct, special, incidental, and/or consequential damages caused in whole or in part by the use of the CustomLists.net materials whether such damages are asserted in an action brought in contract, in tort or pursuant to some other theory and whether the possibility of such damages was made know or was foreseeable or should this limited warranty fail of its essential purpose. In no event shall CustomLists.net’s entire liability excess the total amount you paid to CustomLists.net under this agreement.
Delivery Policy
Free Delivery - All databases are delivered as an electronic download. Upon completion of your order you will automatically receive your download links on the order confirmation page and to your nominated email address. Please contact us if you have not received your download links.
Refund Policy
Due to the nature of the product (electronic non-tangible product) all purchases are strictly non-refundable. All of our products are backed by our 100% satisfaction guarantee. If you are unsatisfied with the quality of the data we will provide you with an update free of charge. We will continue to update your database until you are 100% satisfied!
Important
The client/licensee acknowledges that this agreement constitutes the entire agreement of the parties and that the client/licensee does not rely upon representation that has been made by or on behalf of CustomLists.net other than those set out herein.
1. In this document: "License agreement" means the agreement contained in and evidenced by this document. "The licensor" means CustomLists.net. "The licensee" means the person or corporation who has ordered and paid for data supplied on this diskette/CDROM/email zip file. "The product" means CustomLists.net electronic databases on diskette/CDROM/email zip file, on self adhesive labels, label masters, reports, or in any other form.
2. The parties acknowledge: the licensor is the sole proprietor of the Product and retains copyright in the Product at all times; in consideration of payment by the Licensee of the License Fee, the Licensor licenses the Licensee to use the Product subject to the terms and conditions set out herein; the Licensor does not offer to install the Product for the Licensee nor does it offer telephone support for use of the Product by the Licensee; each copy of the Product ordered by the Licensee is ordered under a separate license agreement subject to the terms and conditions hereof. The licensee has not been induced to enter into the License Agreement by any warranty or representation whatsoever except such as are expressly contained herein. Upon downloading or use of the Product the Licensee is deemed to accept the terms and conditions of this License Agreement and to agree to be bound by them.
3. The parties agree:
(a) The Licensor shall license the Licensee to use the Product subject only to these terms and conditions and that no servant or agent of the Licensor nor any other person has any power to waive or vary any of these terms and conditions unless such waiver or variation is in writing.
(b) If any provision or part of any provision hereof is unenforceable such unenforceability shall not affect any other part of such provision or any other provision hereof.
4. The licensee may use the electronic Product on a single computer only, or move it from one computer to another and use it on that other computer after having removed the data from the first computer.
5. If the Licensee desires to use the Product on a local area network a separate license agreement must be entered in respect of each work station on that network on which the Product will be used and in respect of the file server for that network.
6. The Licensee may not use the Product on more than one computer at the same time.
7. The Licensee may copy the computer diskette/CDROM/email zip files on which the Product is stored only for backup purposes and for no other purposes.
8. The Licensee may not on-sell, transfer, lease or otherwise assign the Product to another party.
9. The Licensee may not transmit any part of the data by email or by any electronic service and may not load any part of the data onto a home page on the World Wide Web or a dial-up service maintained or in association with the Licensee.
10. The Licensee may appoint an agent to use the data either as a telemarketing, advertising, bureau, or such and must inform the Licensor of the intended use and name of their agent at all times.
11. The Licensee may not decompile, disassemble or otherwise reverse engineer the Product.
12. The licensee may not modify the Product or lists other than to generate mailing labels for marketing purposes or to establish a database in their own system for their marketing purposes. The Licensee may not on-sell such mailing labels, databases (or subsets thereof), or data in any form whatsoever.
13. In no event will the Licensor be liable to the Licensee for any damages, including any lost profits, lost savings, or other incidental or consequential damages arising out of the Licensee's use or inability to use the Product or for any such claim by any other party, whether or not the same occurs in the course of performance by or on behalf of the Licensor of this License Agreement or in events which are in the contemplation of the Licensor and/or the Licensee or in events which are foreseeable by them or either of them or in events which could constitute a fundamental breach of this License Agreement or a breach of a fundamental term thereof.
13a. It is the express responsibility of the client and their agent/s to check any and all data before mailing against client and agent specifications.
14. Notwithstanding anything herein contained, to the fullest extent permitted by law the Licensor hereby expressly excludes all conditions and warranties implied by statute or otherwise and, subject to qualifications contained in Section 68A of the Trade practices Act 1974 (hereinafter called "the Act") and to the extent permitted thereby, the Licensor hereby limits its liability for breach of a condition or warranty (other than a condition or warranty implied by Section 69 of the Act) implied by the Act to:-
(a) in case of goods:
i. the replacement of the goods, or the supply of equivalent goods;
ii. the repair of goods;
iii. the payment of the cost of replacing the goods;
iv. the payment of the cost of having the goods repaired at the Licensor's election;and
(b) in the case of services:
i. the supplying of the services again; or
ii. the payment of the cost of having the services supplied again.
15. Any deliverability guarantee which may be in force (where a list is rented on diskette/CDROM/email zip file or self adhesive labels as opposed to being purchased) is only valid if the data is used within 30 days of delivery to the client. Any such deliverability guarantee is limited to 99% of the total list refunded on the basis of the postage paid only (this amount discounted if discounted or bulk rate postage has been paid). Such claims must be supported by the full face of the returned envelope and is only paid where the appropriate Australia Post markings are clearly visible. Returned envelopes without such markings will not be considered for refund. There is no deliverability guarantee either express or implied on any list which is purchased outright. The limit of any refund is $100.00.
16. Any license to use any goods or services provided by CustomLists.net is invalidated by non-payment of invoices.
17. Do you have a complaint? Please visit the CustomLists.net Complaints page.
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